All products carry a 90 day parts and labor warranty.
All products come with a user's manual and required software
Normal shipping; US Priority Mail
All prices are in US Dollars. MasterCard & Visa are accepted. New accounts must use a credit card or COD unless credit is pre-approved. A finance charge of 1.5% per month (18% annual) will be added to an unpaid balance over 30 days. Orders over $1000 require a P.O. or written confirmation. Prices and specifications are subject to change without notice. Shipping charges are additional. UNAV products are not designed or manufactured to be compliant with standards such as UL, CE, ISO900x, DO160 or DO178. All products are intended for non-military use. The 3500, 3550 and PICOPILOT autopilots have been classified by the US Commerce Department under 9A012.b which currently requires an export license for all countries (except CANADA). The ALT3 and THR PCBs have been classified by the US Commerce Department under 9A991 which does not require an export license for most countries. US export restrictions of UAV components are described in sections 9A012 and 9A120 of the US Commerce EAR-CAT9
Product Changes: UNAV reserves the right to improve and change products without notice. To provide our customers with the latest in software developments, we provide a free firmware upgrade service for all FLASH memory products. Simply mail your unit to us (address listed on the "Contact" page) and we will reprogram it with the latest firmware and ship it back to you within one business day. The customer only pays for shipping charges. We also provide the latest application software upgrades on the Downloads page.
Limited Warranty: UNAV warrants, to the original purchaser that it's products shall be free from defects in materials or workmanship for a period of 90 days from the date of purchase. If a product fails to perform as described in the UNAV product description or specification, UNAV will repair or exchange the product at our discretion. Failures due to improper installation or use, modification or accident are not covered by this warranty. Return credit (for parts in unopened packaging) is limited to 30 days from the original purchase date and subject to a 15% processing fee. No returns are accepted for used, damaged or modified parts . A Return Material Authorization (RMA) must be obtained from UNAV before shipping parts for repair or return. This warranty only applies to UNAV manufactured products and does not apply to products manufactured by other companies (OEM). Warranties and returns for OEM products are available from their respective manufacturer. We will be pleased to supply an estimate for cost of repair for UNAV products no longer covered by warranty.
Business Hours: Office hours are Monday - Friday, 8:00AM - 5:00PM Pacific Time
Trademarks: UNAV3500, UNAV3550 and PICOPILOT are trademarks of UNAV, LLC
